Blog

Posted 27/10/2026

Supporting Consultants Across Multiple Medical Specialisms

Each specialty has distinct terminology, patient pathways and administrative needs. 

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Posted 20/10/2026

How Administrative Backlogs Affect Patient Satisfaction

Administrative backlogs in private practice can affect patient satisfaction long before a patient enters the consulting room.

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Posted 14/10/2026

Consultant desperately seeking new secretary?

Over the last few weeks, one thread has run through my conversations with consultants.

Quite a number of consultants trying to handle their own admin with help from well-meaning family and friends.

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Posted 09/10/2026

Consultants, the hidden costs of doing everything yourself

Many consultant's view administration as 'just part of the job'

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Posted 01/10/2026

A new member of staff

Welcome Wayne to the team

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Posted 28/09/2026

AJC proud to sponsor Bridgend athlete Angelo Doria

AJC sponsors another Welsh athlete 

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Posted 23/09/2026

WHICH PATIENT MANAGEMENT SYSTEM (PMS) IS BEST FOR MY PRACTICE?

Choosing the correct PMS programme for your practice is crucial 

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Posted 02/09/2026

Why Human Conversation Still Matters in Healthcare

Healthcare is deeply personal. When people are worried about symptoms, waiting for results or trying to understand their options, speaking to another human being can provide something automation cannot fully replicate: reassurance, empathy and the confidence that someone is listening.

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Posted 25/08/2026

Time-saving, cost-effective medical secretary

An efficient medical secretary can save you time and can be cost effective  

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Posted 05/08/2026

When a Consultant Is Off Sick: Compassion on Both Sides

Is a consultant allowed to be off work because they are ill? Of course they are.

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Posted 24/07/2026

The Medical Secretary's Role in Managing Difficult Patient Interactions

One of many skills of any good Medical Secretary

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Posted 02/07/2026

Is admin a problem for your private practice?

One of the Biggest Challenges in a Private Medical Practice Isn't Clinical—It's Admin

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Posted 19/06/2026

Good Character: How You Treat Others When It Doesn’t Benefit You

Character reveals itself most clearly when there’s nothing to gain.

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Posted 05/05/2026

Consultants, do you need more time for clinical thinking?

Consultants, do you need more time for clinical thinking? Let us at AJC give you that precious time.

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Posted 03/03/2026

AJC Company Values

I was recently asked, 'What are AJC's company values?' I replied.........

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Posted 16/01/2026

A day in the life of a Consultant

Hannah spends the day with a consultant at their clinic

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Posted 06/01/2026

AJC proud to sponsor young athlete

We at AJC believe it is important to give back to your community, especially up and coming sporting talent.

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Posted 04/12/2025

Congratulations and well done Hannah!

We are so happy and proud of Hannah's achievement.

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Posted 06/11/2025

Invest in your staff. Invest in your business

Sounds obvious, but investing in your staff is investing in your business. This is paramount for the continued growth and strength of your business. 

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Posted 16/10/2025

Is your spouse your medical secretary? Good or bad?

I have come across a number of consultants employing their spouse as their medical secretary. I wonder if this is a good or bad thing for all concerned? 

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Posted 10/10/2025

AJC happy to sponsor Bargoed YMCA U7's Football Team

Very happy to again support our grandson's local Under 7's football team with front of shirt sponsorship. Bargoed YMCA

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Posted 01/10/2025

AJC shortlisted for business awards

A proud day for AJC Medical Secretary Services today, a couple of emails dropped into our inboxes notifying us of our shortlisting for two business awards

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Posted 23/09/2025

Medical Consultant running your own private practice? You will need some entrepreneurial skills too

Yes, you are an experienced, highly trained, respected medical consultant, but if you are running your own practice you really need business skills too

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Posted 28/08/2025

Congratulations and well done Hannah!

After a lot of hard work and study, Hannah has gained her City & Guilds Level 2 Diploma in Business Administration. We at AJC Medical Secretary Services could not be more proud of her.

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Posted 04/08/2025

AJC Medical Secretary Services proud to sponsor Kyran Jones

We are very happy to support local professional boxer

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Posted 01/07/2025

New consultants. New medical secretary.

Two new consultants onboarded for July start. New medical secretary, agreement reached to come onboard for August start. It's all go at AJC Medical Secretary Services.

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Posted 03/06/2025

Another big step for AJC Medical Secretary Services

My business needs new members of staff. We are growing, fast, great.

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Posted 02/05/2025

Taking great pride in watching your baby grow

As a proud mum and business owner I take great pride in watching my children and business grow.

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Posted 18/03/2025

Exciting times! New, larger office move complete

New office, new chapter 

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Posted 07/03/2025

Looking for a new medical secretary?

There are some important traits for a consultant to consider when choosing a medical secretary.

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Posted 21/02/2025

Clear, constant communication between a medical secretary and their consultant is imperative.

Clear, constant communication between a medical secretary and their consultant is imperative.

Why?

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Posted 11/02/2025

When is the right time to expand your business?

Maybe it’s a rhetorical question, but when is the time right to expand your business?

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Posted 04/02/2025

Consultants, make sure you keep on top of your fee collections

Medical Consultants………..Are you on top of collecting your fees?

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Posted 21/01/2025

Correct patient outcomes are important

Having had very close relatives with health issues I have a very good viewpoint from the patient’s perspective

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Posted 08/01/2025

Welcome Lauren to the team

Introducing our new team member, Lauren

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Posted 03/12/2024

A good Medical Secretary is vital

A good Medical Secretary for any private practice is vital you would think is obvious to all.

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Posted 02/09/2024

Welcome Hannah to the team

Welcome Hannah to our team

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We are passionate about service, and committed to delivering the best client support to maximise your performance.

Phone Number

Call us

Amanda: 07496 571624

Hannah: 07391 087079

Lauren: 07765 131234

Wayne: 07969 955361

Our Address

Suite 2,
Tredomen Business and Technology Centre,
Tredomen Park, Ystrad Mynach,
CF82 7FQ

Get in Touch

Need support? We're always happy to help.

Contact

Suite 2,
Tredomen Business and Technology Centre,
Tredomen Park, Ystrad Mynach,
CF82 7FQ

AJC Medical Secretary Services Ltd is a trademark registered under UK certification number UK00004146211.

AJC Medical Secretary Services Ltd logo is a trademark registered under UK certification number UK00004189225.