Medical Secretary Services for Busy UK Healthcare Consultants

Services

Flexible hourly or monthly support, with retainers available for ongoing clinic support. Most consultants work with us on a monthly basis. GDPR compliant. ICO registered. Cyber Essentials certified.

What We Do

Our Services

Medical Transcription Clinic letters and reports building up after busy clinics?

Medical Transcription Clinic letters and reports building up after busy clinics?

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Telephone and Email Management Patient calls and emails constantly interrupting your clinical day?

Telephone and Email Management Patient calls and emails constantly interrupting your clinical day?

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Appointment Management Appointment changes, cancellations and patient queries taking up too much of your time?

Appointment Management Appointment changes, cancellations and patient queries taking up too much of your time?

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Invoice Management Completed clinical work turning into outstanding administration and delayed payments?

Invoice Management Completed clinical work turning into outstanding administration and delayed payments?

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Diary Management Struggling to coordinate clinics, theatre commitments and multiple locations?

Diary Management Struggling to coordinate clinics, theatre commitments and multiple locations?

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Private Practice Management Systems Need support that works with your existing systems?

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Icon Line Expand

Private Practice Management Systems Need support that works with your existing systems?

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Security and Compliance Need reassurance that sensitive information will be handled appropriately?

Security and Compliance Need reassurance that sensitive information will be handled appropriately?

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Medico-Legal Support Medico-legal reports adding to an already demanding workload?

Medico-Legal Support Medico-legal reports adding to an already demanding workload?

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Testimonials

What Our Clients Say

Hannah has made a noticeable difference to the efficiency of my private practice. Hannah shows empathy and understanding to my patient’s needs. Clinic letters and reports are prepared accurately and within agreed timescales, allowing me to focus more fully on clinical work. On top of the secretarial work AJC has also helped tremendously with my branding, thank you Wayne!

Prof IW, Plastic Surgeon

I particularly value the responsive communication and calm, organised approach Amanda brings to her role. Queries are dealt with quickly, priorities are understood, and patients receive courteous and professional support.

Mr GG, Orthopaedic Surgeon

AJC Medical Secretary Services quickly understood how I work and adapted the service to suit my clinic schedule. Hannah’s flexibility and attention to detail have been invaluable.  Added to this, at the time of writing Wayne is offering his wealth of experience in sales and marketing helping with new branding and a website overall.

Mr AU, Maxillofacial Surgeon

As part of my medico-legal work, I require reliable support in preparing expert reports. Accuracy, efficiency and complete confidentiality are essential. AJC Medical Secretary Services provides a professional and dependable report preparation service, with prompt turnaround times and excellent attention to detail—qualities that are vital when producing expert reports.

Mr SA Orthopaedic Surgeon

“Lauren is reliable, discreet, and easy to work with. Lauren quickly became a great addition to my private practice.”
— Ms KS, ENT

Ms KS ENT

About us

Committed to delivering service excellence

Welcome to AJC Medical Secretary Services Ltd. I am Amanda Carter, owner of AJC Medical Secretary Services Ltd. 

AJC provides outsourced medical secretary and private practice management support to busy UK healthcare consultants, taking care of time-consuming administration so you can focus on patients and clinical work.

Trusted by consultants across the UK, we provide reliable, confidential medical secretary support tailored to the needs of each individual private practice.

How we can support you

If your clinic admin is becoming overwhelming, we can help you:

  • Clear dictation backlogs quickly and accurately
  • Keep your clinic running smoothly with organised diary management
  • Respond to patient enquiries efficiently
  • Manage billing and insurer correspondence
  • Maintain structured, professional patient communication

Whether you need ongoing support or help during busy periods, we can integrate seamlessly into your existing workflow.

Why work with us?

  • Supporting consultants in private practice
  • Experience across NHS and private healthcare
  • Managing multi-site clinic and theatre setups
  • Reliable, discreet, and highly organised
  • Able to integrate quickly with minimal supervision
  • Fully GDPR compliant and ICO registered
  • Cyber Essentials certified

Running a busy private practice creates a substantial administrative workload. Most consultants understandably want to focus their time and attention on clinical work, patient care and operating, rather than routine practice administration.

AJC takes responsibility for those essential administrative tasks, helping consultants protect their time while maintaining a responsive, organised and professional service for patients.

Flexible Support Options

We offer flexible ways of working depending on your needs:

  • Ongoing monthly support (most popular)
  • Ad hoc / overflow admin support
  • Short-term cover (e.g. staff absence or backlog clearance)

Book a Free 15-Minute Call

  • Save 10+ Hours Per Week On Administration
  • GDPR Compliant & ICO Registered
  • Cyber Essentials Certified
  • Flexible Monthly or Ad Hoc Support
  • Help grow your private practice

 

Phone Number

Call us

Amanda: 07496 571624

Wayne: 07969 955361

Our Address

Suite 2,
Tredomen Business and Technology Centre,
Tredomen Park, Ystrad Mynach,
CF82 7FQ

Get in Touch

Need support? Book a 15-minute call today

Contact

Suite 2,
Tredomen Business and Technology Centre,
Tredomen Park, Ystrad Mynach,
CF82 7FQ

AJC Medical Secretary Services Ltd is a trademark registered under UK certification number UK00004146211.

AJC Medical Secretary Services Ltd logo is a trademark registered under UK certification number UK00004189225.