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WHICH PATIENT MANAGEMENT SYSTEM (PMS) IS BEST FOR MY PRACTICE?

By: Amanda Carter

Posted 23/09/2026

How do you choose the best PMS for your practice?

Choose a PMS that fits your practice, integrates securely and offers good value. Consider the following:

  1. Fit and usability: users, sites, specialty, access and training.
  2. Core functions: scheduling, records, communications and reporting.
  3. Integrations: clinical, NHS, laboratory, billing, payments and Microsoft 365.
  4. Security: GDPR, hosting, ISO 27001, encryption, MFA, access, backups and recovery.
  5. Growth and support: scalability, implementation and response times.
  6. Value: subscription, setup, migration, training, integrations and support.

The cheapest option is not always the best value if it lacks essential features.

Before making a decision, ask:

  1. How is patient data secured?
  2. What integrations are available?
  3. What is the implementation timeline?
  4. What support is included?
  5. How are software updates handled?
  6. Can you provide healthcare client references?
  7. What are the data migration options?
  8. What reporting capabilities are included?
  9. Is mobile access available?
  10. What happens if we decide to leave the platform?

We are passionate about service, and committed to delivering the best client support to maximise your performance.

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